Customer Reviews
See What Our Customers are Saying
At Glenway Auto Center, we understand the importance of trust when it comes to your car. That's why we encourage you to see what our valued customers have to say about their experiences with our auto repair services.
We're committed to providing honest, reliable repairs and exceptional customer service. Read through our genuine reviews and see for yourself why so many choose Glenway Auto Center to keep their vehicles running smoothly!
You don't have to take our word for it! Here's what some of our satisfied customers have to say about Glenway Auto Center:
Was absolutely wonderful in every way possible. Made a stressful situation manageable and kept me updated every step of the way on the repairs.
chelsea payne
Very trustworthy. I asked to have them check the brakes. Most places would have tried to sell me new ones whether I needed them or not. Instead they told the truth and told me they were fine for now. Hard to find a mechanic you can trust.
Jeff
I had a great experience with Glenway Auto Center and especially with Phil Purkiser. I brought my car in needing a new set of tires, and I was extremely impressed with the level of service and attention they gave my vehicle. Phil was knowledgeable, professional, and very helpful throughout the entire process. In addition to taking care of the tires, he performed a thorough check of the car to make sure everything else was in good shape. I really appreciated that he took the time to look everything over carefully and explain anything I should be aware of without making me feel pressured into unnecessary work. The entire team at Glenway Auto Center was friendly, honest, and easy to work with. They kept me informed, answered my questions, and made the whole experience simple and stress-free. The pricing was clear and straightforward, and I felt confident that my car was being taken care of properly. It’s hard to beat the peace of mind that comes from having a shop you can trust. Phil and the team at Glenway Auto Center did an excellent job, and I’ll definitely be returning for future maintenance and repairs. I would highly recommend them to anyone looking for honest, dependable, and professional auto service. Five stars!
Jackson Rudd
Always feel comfortable whenever we bring any of our family's cars to Glenway! The are EXCELLENT!
john rospond
Did a great job at inspecting the vehicle and finding out what the issue was. They were very helpful as well when it came to the decision of getting my car repaired.
Christopher Moorman
I have used GAC exclusively for routine maintenance on my Ford F150 the past several years after I got tired of the dealer run-around. GAC just finished a simple oil/filter change--service was quick and the price was fair. I have never been disappointed with my service, appointments are always easy to make with little to no wait, the techs are courteous and knowledgeable, and the facility spotless. Will definitely use them again!
Mr French (Bubba)
Had a great experience. Brad and everyone at Glenway are awsome! They go above and beyond!
Barb Massa
While visiting family in Cincinnati, I had some issues with my brakes so I contacted glenway Auto center based on reviews I read. Phil, who is the service manager, and their team of technicians were very thorough, friendly, and knowledgeable! They did a complete inspection and road test of my vehicle, including pictures, and let me know what was needed to fix the problem, as well as potential future problems, without pressuring me to have extra work done, which I really appreciated! I ended up needing to have my front rotors resurfaced, an alignment, and my engine air filter replaced and they got it all done while I waited in a very reasonable amount of time. The quote matched the final price and I would definitely do business there again! I recommended them to my family as well!!!
Jim Joyce
Everyone is always so friendly and very helpful! Always recommend them!
Kirsten Rodriguez
I really appreciate the work and the updates that you’ve given me. They do really good work and they are customer friendly.
Norell Williams
Always a good experience. They’re honest about what you need or don’t need. Quality work so it’s fixed right the first time and pricing is good.
Brenda
Glenway Auto Center is the best!!!! I bought 4 tires, the install, alignment and customer service by Mike, Philip and Brad were exceptional!!!! Awesome guys who really go the extra mile!!! Thank you!!!🙂
Julie Ackerman
Friendly staff and great service! I'll be back and I'm telling my friends!
Melaine Lomax
Everyone at Glenway Auto Center is great! They are trustworthy and treat you like family. Glenway is the only shop that works on my cars. The best!!!
Scott Lambert
You can't put a price tag on an honest mechanic. The team at Glenway Auto Center on Harrison is consistently reliable, transparent, and fair. They explain what needs to be done without any unnecessary upsells or hidden surprises. Having a go-to shop that takes the stress out of car trouble is a lifesaver. Highly recommend them to anyone in the area looking for top-notch service!
Tom G
Great customer service and the price was significantly cheaper than the dealer.
Brian Wheeler
A+++ Another great experience at Glenway Auto. I was stuck in a pinch where I needed my vehicle repaired asap and originally took to Tire Discounters where they racked up over 3 grand in estimates. Called this shop and they fixed it same day for 30 bucks. Yes 30 bucks from 3 grand. It pays to leave it to the pros where you get honest work done and you get back on the road asap. Thanks guys.
Tim Woodall
First time getting service done on my car. Mike kept me updated via text. This was one of the best experience that I had getting my car serviced. You guys did an outstanding job, you guys rock. From here on out this will be my go to car shop to get any service done on my cars. Very friendly, I felt welcomed, I highly recommend.
j real wise guy
Excellent service yet again. Had an A/C compressor fail only 2.5 years after installation. While technically out of warranty, they were able to replace it under warranty anyway!
Mitchell Royse
⭐⭐⭐⭐⭐ Glenway Auto Center is honestly the best auto shop I have ever been to! I highly recommend them to anyone looking for a trustworthy, honest, and reliable shop. Everyone there is friendly, helpful, and truly cares about their customers. I especially want to mention Phil. He is such a nice person and made me feel really welcome and comfortable from the moment I walked in. He took the time to explain everything to me and made sure I understood what was going on with my car. You can tell he genuinely cares about helping people. I’m so thankful I found Glenway Auto Center and will definitely continue taking my car there. Thank you to Phil and the entire team for treating me so well! ❤️
Rosetta Jent
We’ve been using Glenway Auto for many years and we have always been happy with their work. I’ve had concerns about my car, only to have it checked out without any cost.
Gary Bonnell
Great experience. Had an appointment for an oil change. Was in and out quickly during that time . With clear communication and friendly service .
rosie bruker
Great service always! The whole staff are always friendly and knowledgeable. They always keep you apprised of repairs which may need attention down the road, but never try to push unnecessary work/repairs on you. I have been driving over 55 yrs.and have never had more confidence in the people as who have serviced my cars than the people at Glenway Automotive. Handled both of autos in the same day! As always , they went above and beyond.
Danny Kern
An oil change and new wipers today. And again, excellent service with great, professional and friendly staff!
Teresa Taylor
I love this place. They always treat me very well. Brad Bass is super friendly and very knowledgeable. Every time I bring my car in He takes care of me. He’s great.
Doug Vetter
Had a big job with a big bill but the team pulled it off flawlessly. They also got it done in time for a scheduled road trip too!
Albert Ehrman
Quick turnaround time… as always… and I’ve never had a bad experience at Glenway!
Tony V
Fair price, transparency, good service, and a crew that truly puts pride into its work. It was also very nice to have a ride home while they worked on my car
Jon Wahlie
Always a great experience. Thank you for all the great years of support and quality auto support. We appreciate it so much
Ruben Harris
First time to this establishment. Excellent customer service and great service to the car. A problem luckily found early and didn't break the bank. The car now runs like she is new. Will be doing business again when the time comes!
Sara Hunter
Glenway auto center did a great job on my car . These guys are very trustworthy and they helped bring my 2006 Honda accord back to life . Now my car is driving better than ever and I couldn't be more happier. Thanks glenway auto center !!!!
Jessica Kannady
You always do a GREAT job from start t finish. This is why all 5 of my cars only go to you for service
Jeff Pfalz
Work completed when promised and guaranteed. Reasonable rates.
Ken Siefferman
Great job and thank you Glenway for helping get me back on the road! Thank you for the loaner car during the repairs, that really helps me and other customers a lot when in a pinch.
Tyler Durnell
The diagnosis of my vehicle issues was quick. The estimate as well was quick and Repair. Was done in a timely manner…
Joseph Wagner
We have three vehicles. Brought them last Monday Tuesday and Wednesday for an overall check, oil and filter change, and a couple of minor replacements. As usual all went smooth. Some of the guys there worked there when they were Glenway Chev! This to me is proof they are a trustworthy group.
Dave S.
Great place to bring your car they have the knowledge and the experience to fix your car back to OEM. Love the fact that I can bring my truck to a mechanic that fixes what needs fixed honest shop great people and would recommend to anyone looking for a quality reputable shop!
Michael Larrick
Consistently the best! The only shop I’ll trust with my vehicle
Samantha Witte
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Got questions? We've got answers! Drop us a line, give us a call, or even stop by. Our team is eager to help you with any auto repair needs you have. Let's get you back on the road safely and swiftly!
What Our Customers Are Saying
Very easy pickup
Cincinnati, OH
Was absolutely wonderful in every way possible. Made a stressful situation manageable and kept me updated every step of the way on the repairs.
Cincinnati, OH
Very trustworthy. I asked to have them check the brakes. Most places would have tried to sell me new ones whether I needed them or not. Instead they told the truth and told me they were fine for now. Hard to find a mechanic you can trust.
Cincinnati, OH
SIMPLY THE BEST
Cincinnati, OH
