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Customer Survey

Customer Survey

"No Better Time Than The Present!"

It's an old phrase that offers wise words even today. The best time to give us feedback about your experience at Glenway Auto Center is right now. Please take a minute or two, while the details of your appointment are still fresh in your mind and let our team know how you feel about your auto repair service. At Glenway Auto Center we seek to provide remarkable customer service, and sharing even the smallest details about your service helps us improve.

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I was greeted and waited on promptly
I was treated courteously.
The recommended service / maintenance was clearly explained to me.
Auto Repair / Service
The Service was completed to my satisfaction.
The service was completed in the estimated time.
I was pleased with the condition of the vehicle when it was returned to me.
Overall Opinion
My overall experience was a good one.
I would recommend you to family/friends/Associates.
I would do service with you again.

Discover More About Customer Survey At Glenway Auto Center in Cincinnati

Contact Us

Contact Us Today!

Got questions? We've got answers! Drop us a line, give us a call, or even stop by. Our team is eager to help you with any auto repair needs you have. Let's get you back on the road safely and swiftly!

What Our Customers Are Saying

First time getting service done on my car. Mike kept me updated via text. This was one of the best experience that I had getting my car serviced. You guys did an outstanding job, you guys rock. From here on out this will be my go to car shop to get any service done on my cars. Very friendly, I felt welcomed, I highly recommend.

Cincinnati, OH

, 08/16/2026

Excellent service yet again. Had an A/C compressor fail only 2.5 years after installation. While technically out of warranty, they were able to replace it under warranty anyway!

Cincinnati, OH

, 08/14/2026

⭐⭐⭐⭐⭐ Glenway Auto Center is honestly the best auto shop I have ever been to! I highly recommend them to anyone looking for a trustworthy, honest, and reliable shop. Everyone there is friendly, helpful, and truly cares about their customers. I especially want to mention Phil. He is such a nice person and made me feel really welcome and comfortable from the moment I walked in. He took the time to explain everything to me and made sure I understood what was going on with my car. You can tell he genuinely cares about helping people. I’m so thankful I found Glenway Auto Center and will definitely continue taking my car there. Thank you to Phil and the entire team for treating me so well! ❤️

Cincinnati, OH

, 08/12/2026

We’ve been using Glenway Auto for many years and we have always been happy with their work. I’ve had concerns about my car, only to have it checked out without any cost.

Cincinnati, OH

, 08/10/2026

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Partners

  • ACDelco
  • ASE (Automotive Service Excellence)
  • Federated Car Care
  • Jasper
  • BG Products
  • BBB