Service Writer Opportunities
About The Position
Glenway Auto Center is actively seeking to fill the position of Service Writer. We are on the lookout for individuals who are not only dedicated but also highly oriented towards providing exceptional customer service. Join our team and become a pivotal part of our operations.
As the face and voice of our shop, Service Writers play a crucial role in our success. This position involves interacting directly with customers, understanding their needs, and ensuring they receive the best possible service. The ideal candidate will have a solid understanding of automotive services, a friendly and engaging personality, and a strong commitment to maintaining the highest ethical standards. Your role will be instrumental in fostering customer loyalty and trust, contributing significantly to the overall success of our shop.
Service Writer Responsibilities:
- Scheduling appointments with customers.
- Ensuring effective communication between service technicians and Glenway Auto Center customers.
- Inspecting vehicles and accurately diagnosing problems
- Providing estimates to customers based on parts and labor costs and deductibles, after verifying warranty coverage
- Preparing accurate repair orders, detailing problems and approving repairs
- Updating customers with any service recommendations made by service technicians
- Maintaining and enhancing knowledge of automotive maintenance and repairs
Applicant Requirements:
- At least 18 years old
- Recipients of a high school diploma or GED
- In possession of a valid driver's license
- Dependable, honest and outgoing
- Available to work weekends and some holidays
Click here to submit your application for this position.
Contact Us Today!
Got questions? We've got answers! Drop us a line, give us a call, or even stop by. Our team is eager to help you with any auto repair needs you have. Let's get you back on the road safely and swiftly!
What Our Customers Are Saying
This place came highly recommended and I can see why. After multiple places as well as the dealer no one could figure out the problem except this place. And they are affordable. I wish I came here first, I would have saved thousands of dollars. I will be coming here from now on for any services on my car.
My car is a 2003. Glenway has been servicing it since the beginning. I would not take my car anywhere but Glenway Auto Center. They are the most knowledgeable crew you could trust your vehicle to. I have dealt with them over many years. They not only have the best crew but always with a friendly, polite attitude. VERY TRUSTWORTHY AND HONEST.
It was great having our vehicle serviced by the employees at this auto repair company. Everyone is professional and knowledgeable. Our truck is operating without any electrical problems now.
I took my Honda Odyssey to Glenway Auto Center to have its 100,000 mile maintenance done. On top of the timing belt and spark plugs, I also had them do a transmission fluid service, brake fluid service, oil change, and fuel system cleaning. They did a great job, and I’ll definitely be back for future maintenance!
