Service Writer Opportunities
About The Position
Glenway Auto Center is actively seeking to fill the position of Service Writer. We are on the lookout for individuals who are not only dedicated but also highly oriented towards providing exceptional customer service. Join our team and become a pivotal part of our operations.
As the face and voice of our shop, Service Writers play a crucial role in our success. This position involves interacting directly with customers, understanding their needs, and ensuring they receive the best possible service. The ideal candidate will have a solid understanding of automotive services, a friendly and engaging personality, and a strong commitment to maintaining the highest ethical standards. Your role will be instrumental in fostering customer loyalty and trust, contributing significantly to the overall success of our shop.
Service Writer Responsibilities:
- Scheduling appointments with customers.
- Ensuring effective communication between service technicians and Glenway Auto Center customers.
- Inspecting vehicles and accurately diagnosing problems
- Providing estimates to customers based on parts and labor costs and deductibles, after verifying warranty coverage
- Preparing accurate repair orders, detailing problems and approving repairs
- Updating customers with any service recommendations made by service technicians
- Maintaining and enhancing knowledge of automotive maintenance and repairs
Applicant Requirements:
- At least 18 years old
- Recipients of a high school diploma or GED
- In possession of a valid driver's license
- Dependable, honest and outgoing
- Available to work weekends and some holidays
Click here to submit your application for this position.
Contact Us Today!
Got questions? We've got answers! Drop us a line, give us a call, or even stop by. Our team is eager to help you with any auto repair needs you have. Let's get you back on the road safely and swiftly!
What Our Customers Are Saying
I have used GAC exclusively for routine maintenance on my Ford F150 the past several years after I got tired of the dealer run-around. GAC just finished a simple oil/filter change--service was quick and the price was fair. I have never been disappointed with my service, appointments are always easy to make with little to no wait, the techs are courteous and knowledgeable, and the facility spotless. Will definitely use them again!
Cincinnati, OH
Had a great experience. Brad and everyone at Glenway are awsome! They go above and beyond!
Cincinnati, OH
Very friendly and listened to what I needed.
Cincinnati, OH
While visiting family in Cincinnati, I had some issues with my brakes so I contacted glenway Auto center based on reviews I read. Phil, who is the service manager, and their team of technicians were very thorough, friendly, and knowledgeable! They did a complete inspection and road test of my vehicle, including pictures, and let me know what was needed to fix the problem, as well as potential future problems, without pressuring me to have extra work done, which I really appreciated! I ended up needing to have my front rotors resurfaced, an alignment, and my engine air filter replaced and they got it all done while I waited in a very reasonable amount of time. The quote matched the final price and I would definitely do business there again! I recommended them to my family as well!!!
Cincinnati, OH
