Service Writer Opportunities
About The Position
Glenway Auto Center is actively seeking to fill the position of Service Writer. We are on the lookout for individuals who are not only dedicated but also highly oriented towards providing exceptional customer service. Join our team and become a pivotal part of our operations.
As the face and voice of our shop, Service Writers play a crucial role in our success. This position involves interacting directly with customers, understanding their needs, and ensuring they receive the best possible service. The ideal candidate will have a solid understanding of automotive services, a friendly and engaging personality, and a strong commitment to maintaining the highest ethical standards. Your role will be instrumental in fostering customer loyalty and trust, contributing significantly to the overall success of our shop.
Service Writer Responsibilities:
- Scheduling appointments with customers.
- Ensuring effective communication between service technicians and Glenway Auto Center customers.
- Inspecting vehicles and accurately diagnosing problems
- Providing estimates to customers based on parts and labor costs and deductibles, after verifying warranty coverage
- Preparing accurate repair orders, detailing problems and approving repairs
- Updating customers with any service recommendations made by service technicians
- Maintaining and enhancing knowledge of automotive maintenance and repairs
Applicant Requirements:
- At least 18 years old
- Recipients of a high school diploma or GED
- In possession of a valid driver's license
- Dependable, honest and outgoing
- Available to work weekends and some holidays
Click here to submit your application for this position.
Contact Us Today!
Got questions? We've got answers! Drop us a line, give us a call, or even stop by. Our team is eager to help you with any auto repair needs you have. Let's get you back on the road safely and swiftly!
What Our Customers Are Saying
You can't put a price tag on an honest mechanic. The team at Glenway Auto Center on Harrison is consistently reliable, transparent, and fair. They explain what needs to be done without any unnecessary upsells or hidden surprises. Having a go-to shop that takes the stress out of car trouble is a lifesaver. Highly recommend them to anyone in the area looking for top-notch service!
Cincinnati, OH
Great customer service and the price was significantly cheaper than the dealer.
Cincinnati, OH
A+++ Another great experience at Glenway Auto. I was stuck in a pinch where I needed my vehicle repaired asap and originally took to Tire Discounters where they racked up over 3 grand in estimates. Called this shop and they fixed it same day for 30 bucks. Yes 30 bucks from 3 grand. It pays to leave it to the pros where you get honest work done and you get back on the road asap. Thanks guys.
Cincinnati, OH
First time getting service done on my car. Mike kept me updated via text. This was one of the best experience that I had getting my car serviced. You guys did an outstanding job, you guys rock. From here on out this will be my go to car shop to get any service done on my cars. Very friendly, I felt welcomed, I highly recommend.
Cincinnati, OH
