Glenway Auto Center has job openings available for a Service Writer! We're looking for honest, dedicated, customer-service oriented people to join our team at Cincinnati, OH.
Service Writers are our shop's face and voice to the outside world, and are therefore an incredibly important part of our success as a shop. A successful service writer will have an understanding of automotive work, a positive and outgoing personality, and a dedication to honesty and fairness.
The Service Writer will be responsible for:
- Scheduling appointments with customers.
- Ensuring effective communication between service technicians and Glenway Auto Center customers.
- Inspecting vehicles and accurately diagnosing problems
- Providing estimates to customers based on parts and labor costs and deductibles, after verifying warranty coverage
- Preparing accurate repair orders, detailing problems and approving repairs
- Updating customers with any service recommendations made by service technicians
- Maintaining and enhancing knowledge of automotive maintenance and repairs
Applicants are required to be:
- At least 18 years old
- Recipients of a high school diploma or GED
- In possession of a valid driver's license
- Dependable, honest and outgoing
- Available to work weekends and some holidays
Click here to submit your application for this position.
Partners
What our clients are saying about us
We have established longterm and stable partnerships with various clients thanks to our excellence in solving their automotive needs!
Grateful to Glenway Auto Center for helping my family in a difficult situation. My daughter was traveling across country moving from the East coast out West when her engine died 45 miles outside of Cincinnati. Phil was kind enough to let us have her car towed to the shop even though they were booked solid for The next week. They assess the situation the next day and provided options. Parts were ordered, the car and my daughter's belonging were kept safe and she was able to get back on the road again. Thank you Mike for all your help and for the great communication throughout the process. Much appreciation!
As always feel so safe after they work on my car. A piece of the splash guard was hanging down. Just noticed by accident. Took it in imminently and they reattached it.