Service Writer Opportunities
About The Position
Glenway Auto Center is actively seeking to fill the position of Service Writer. We are on the lookout for individuals who are not only dedicated but also highly oriented towards providing exceptional customer service. Join our team and become a pivotal part of our operations.
As the face and voice of our shop, Service Writers play a crucial role in our success. This position involves interacting directly with customers, understanding their needs, and ensuring they receive the best possible service. The ideal candidate will have a solid understanding of automotive services, a friendly and engaging personality, and a strong commitment to maintaining the highest ethical standards. Your role will be instrumental in fostering customer loyalty and trust, contributing significantly to the overall success of our shop.
Service Writer Responsibilities:
- Scheduling appointments with customers.
- Ensuring effective communication between service technicians and Glenway Auto Center customers.
- Inspecting vehicles and accurately diagnosing problems
- Providing estimates to customers based on parts and labor costs and deductibles, after verifying warranty coverage
- Preparing accurate repair orders, detailing problems and approving repairs
- Updating customers with any service recommendations made by service technicians
- Maintaining and enhancing knowledge of automotive maintenance and repairs
Applicant Requirements:
- At least 18 years old
- Recipients of a high school diploma or GED
- In possession of a valid driver's license
- Dependable, honest and outgoing
- Available to work weekends and some holidays
Click here to submit your application for this position.
Contact Us Today!
Got questions? We've got answers! Drop us a line, give us a call, or even stop by. Our team is eager to help you with any auto repair needs you have. Let's get you back on the road safely and swiftly!
What Our Customers Are Saying
Great job and thank you Glenway for helping get me back on the road! Thank you for the loaner car during the repairs, that really helps me and other customers a lot when in a pinch.
Cincinnati, OH
Friendly staff, job done well and efficiently! Highly recommend
Cincinnati, OH
The diagnosis of my vehicle issues was quick. The estimate as well was quick and Repair. Was done in a timely manner…
Cincinnati, OH
We have three vehicles. Brought them last Monday Tuesday and Wednesday for an overall check, oil and filter change, and a couple of minor replacements. As usual all went smooth. Some of the guys there worked there when they were Glenway Chev! This to me is proof they are a trustworthy group.
Cincinnati, OH
