CODE OF ETHICS
- To perform high quality repair service at a fair and just price.
- To have a sense of personal obligation to each customer.
- To recommend the services, repairs and maintenance to the car owners that are necessary to maintain the vehicle in safe working order.
- To use only products which are safe and provide service that equals or exceeds that recommended by the vehicle's manufacturer.
- To service and repair the vehicles in a timely manner and to keep the customer informed of any and all changes including completion times.
- To give the best customer service possible and, in the case of any disputes, to provide a prompt and amicable resolution.
- To ensure that my entire staff conducts themselves in a professional manner and in keeping with the high standards of the automotive industry.
- To notify the customer if appointments or completion promises cannot be kept.
Contact Us Today!
Got questions? We've got answers! Drop us a line, give us a call, or even stop by. Our team is eager to help you with any auto repair needs you have. Let's get you back on the road safely and swiftly!
What Our Customers Are Saying
Had a great experience. Brad and everyone at Glenway are awsome! They go above and beyond!
Cincinnati, OH
Very friendly and listened to what I needed.
Cincinnati, OH
While visiting family in Cincinnati, I had some issues with my brakes so I contacted glenway Auto center based on reviews I read. Phil, who is the service manager, and their team of technicians were very thorough, friendly, and knowledgeable! They did a complete inspection and road test of my vehicle, including pictures, and let me know what was needed to fix the problem, as well as potential future problems, without pressuring me to have extra work done, which I really appreciated! I ended up needing to have my front rotors resurfaced, an alignment, and my engine air filter replaced and they got it all done while I waited in a very reasonable amount of time. The quote matched the final price and I would definitely do business there again! I recommended them to my family as well!!!
Cincinnati, OH
1st rate.. 1st class
Cincinnati, OH
