CODE OF ETHICS
- To perform high quality repair service at a fair and just price.
- To have a sense of personal obligation to each customer.
- To recommend the services, repairs and maintenance to the car owners that are necessary to maintain the vehicle in safe working order.
- To use only products which are safe and provide service that equals or exceeds that recommended by the vehicle's manufacturer.
- To service and repair the vehicles in a timely manner and to keep the customer informed of any and all changes including completion times.
- To give the best customer service possible and, in the case of any disputes, to provide a prompt and amicable resolution.
- To ensure that my entire staff conducts themselves in a professional manner and in keeping with the high standards of the automotive industry.
- To notify the customer if appointments or completion promises cannot be kept.
Contact Us Today!
Got questions? We've got answers! Drop us a line, give us a call, or even stop by. Our team is eager to help you with any auto repair needs you have. Let's get you back on the road safely and swiftly!
What Our Customers Are Saying
Addressed all my concerns promptly and effectively.
Cincinnati, OH
Consistently the best! The only shop I’ll trust with my vehicle
Cincinnati, OH
Was absolutely wonderful in every way possible. Made a stressful situation manageable and kept me updated every step of the way on the repairs.
Cincinnati, OH
Great service always! The whole staff are always friendly and knowledgeable. They always keep you apprised of repairs which may need attention down the road, but never try to push unnecessary work/repairs on you. I have been driving over 55 yrs.and have never had more confidence in the people as who have serviced my cars than the people at Glenway Automotive.
Cincinnati, OH
