CODE OF ETHICS
- To perform high quality repair service at a fair and just price.
- To have a sense of personal obligation to each customer.
- To recommend the services, repairs and maintenance to the car owners that are necessary to maintain the vehicle in safe working order.
- To use only products which are safe and provide service that equals or exceeds that recommended by the vehicle's manufacturer.
- To service and repair the vehicles in a timely manner and to keep the customer informed of any and all changes including completion times.
- To give the best customer service possible and, in the case of any disputes, to provide a prompt and amicable resolution.
- To ensure that my entire staff conducts themselves in a professional manner and in keeping with the high standards of the automotive industry.
- To notify the customer if appointments or completion promises cannot be kept.
Contact Us Today!
Got questions? We've got answers! Drop us a line, give us a call, or even stop by. Our team is eager to help you with any auto repair needs you have. Let's get you back on the road safely and swiftly!
What Our Customers Are Saying
Everyone at Glenway Auto Center is great! They are trustworthy and treat you like family. Glenway is the only shop that works on my cars. The best!!!
Cincinnati, OH
Fair price, transparency, good service, and a crew that truly puts pride into its work. It was also very nice to have a ride home while they worked on my car
Cincinnati, OH
Always a great experience. Thank you for all the great years of support and quality auto support. We appreciate it so much
Cincinnati, OH
First time to this establishment. Excellent customer service and great service to the car. A problem luckily found early and didn't break the bank. The car now runs like she is new. Will be doing business again when the time comes!
Cincinnati, OH
