CODE OF ETHICS
- To perform high quality repair service at a fair and just price.
- To have a sense of personal obligation to each customer.
- To recommend the services, repairs and maintenance to the car owners that are necessary to maintain the vehicle in safe working order.
- To use only products which are safe and provide service that equals or exceeds that recommended by the vehicle's manufacturer.
- To service and repair the vehicles in a timely manner and to keep the customer informed of any and all changes including completion times.
- To give the best customer service possible and, in the case of any disputes, to provide a prompt and amicable resolution.
- To ensure that my entire staff conducts themselves in a professional manner and in keeping with the high standards of the automotive industry.
- To notify the customer if appointments or completion promises cannot be kept.
Contact Us Today!
Got questions? We've got answers! Drop us a line, give us a call, or even stop by. Our team is eager to help you with any auto repair needs you have. Let's get you back on the road safely and swiftly!
What Our Customers Are Saying
Glenway Auto Center is the best!!!! I bought 4 tires, the install, alignment and customer service by Mike, Philip and Brad were exceptional!!!! Awesome guys who really go the extra mile!!! Thank you!!!🙂
Cincinnati, OH
Friendly staff and great service! I'll be back and I'm telling my friends!
Cincinnati, OH
Everyone at Glenway Auto Center is great! They are trustworthy and treat you like family. Glenway is the only shop that works on my cars. The best!!!
Cincinnati, OH
You can't put a price tag on an honest mechanic. The team at Glenway Auto Center on Harrison is consistently reliable, transparent, and fair. They explain what needs to be done without any unnecessary upsells or hidden surprises. Having a go-to shop that takes the stress out of car trouble is a lifesaver. Highly recommend them to anyone in the area looking for top-notch service!
Cincinnati, OH
