CODE OF ETHICS
- To perform high quality repair service at a fair and just price.
- To have a sense of personal obligation to each customer.
- To recommend the services, repairs and maintenance to the car owners that are necessary to maintain the vehicle in safe working order.
- To use only products which are safe and provide service that equals or exceeds that recommended by the vehicle's manufacturer.
- To service and repair the vehicles in a timely manner and to keep the customer informed of any and all changes including completion times.
- To give the best customer service possible and, in the case of any disputes, to provide a prompt and amicable resolution.
- To ensure that my entire staff conducts themselves in a professional manner and in keeping with the high standards of the automotive industry.
- To notify the customer if appointments or completion promises cannot be kept.
Contact Us Today!
Got questions? We've got answers! Drop us a line, give us a call, or even stop by. Our team is eager to help you with any auto repair needs you have. Let's get you back on the road safely and swiftly!
What Our Customers Are Saying
Great job and thank you Glenway for helping get me back on the road! Thank you for the loaner car during the repairs, that really helps me and other customers a lot when in a pinch.
Cincinnati, OH
Friendly staff, job done well and efficiently! Highly recommend
Cincinnati, OH
The diagnosis of my vehicle issues was quick. The estimate as well was quick and Repair. Was done in a timely manner…
Cincinnati, OH
We have three vehicles. Brought them last Monday Tuesday and Wednesday for an overall check, oil and filter change, and a couple of minor replacements. As usual all went smooth. Some of the guys there worked there when they were Glenway Chev! This to me is proof they are a trustworthy group.
Cincinnati, OH
